Working towards a better environment

Customer Service Manager - Aileen Grant

Monday, 21 December 2009

Aileen Grant joined the Save a Cup management team in October 2009 as
a dedicated Customer Service Manager.

She brings over 15 years’ customer service experience to Save a Cup which
will ensure that the company continues to gain a better understanding of all
its clients needs.

Aileen will be involved in several of the new initiatives in 2010, she believes
in winning customers’ loyalty and offering an excellent customer experience.
The customer service strategy will:

• always put Save a Cup in its customers’ shoes
• understand what they want
• be resourceful and knowledgeable
• provide correct and accurate information when asked
• build a rapport with the customers
• be polite
• listen to what customers want 

2010 is going to be an exciting year for Save a Cup and Aileen would like all customers to have the opportunity to provide feedback. If you would like to discuss any elements of Save a Cup‘s customer service - good or bad - please do not hesitate to contact her on 01494 510167 or by email:
aileen@save-a-cup.co.uk
posted by SaveaCup at 12:24